FAQ's

Since we are offering only special order furnitures, note that returns or exchanges are not accepted.

In the rare occurrence that an item arrives damaged on delivery or is

otherwise damaged before your possession, please notify the delivery

agent who will be present to mutually inspect the item with you. In case you

and the shipper agent see any damage, the shipper agent shall add

notification to his bill of delivery and you shall contact VividHome

immediately. In such case, we reserve the right to repair or replace your

furniture as deemed necessary.